Privacy policy
Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations. "Personal data" is all information that relates to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information. Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). These stored data include e.g. the name of the page accessed, date and time of access, the IP address, the amount of data transferred and the requesting provider. Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the trouble-free operation of our website and in order to improve our offer.
Customer account and orders
Customer account
When opening a customer account, we collect your personal data to
the extent specified there. Data processing serves the purpose of
improving your shopping experience and simplifying order processing.
Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with
your consent. You can revoke your consent at any time by notifying us
without affecting the lawfulness of the processing carried out based on
your consent until you revoke it. Your customer account will then be
deleted.
Collection, processing and transfer of personal data when
placing orders
We only collect and process your personal data insofar
as this is necessary to fulfill and process your order and to process
your inquiries. The provision of the data is necessary for the
conclusion of the contract. Failure to make this available means that no
contract can be concluded. Processing takes place on the basis of Art. 6
Para. 1 lit. b GDPR and is required for the performance of a contract
with you. Your data will be passed on, for example, to the shipping
companies and dropshipping providers, payment service providers, service
providers for order processing and IT service providers you have
selected. In all cases, we strictly observe the legal requirements. The
amount of data transmission is limited to a minimum.
Contact Newsletter
Collection and processing when using the contact
form
When using the contact form, we only collect your personal data (name,
email address, message text) to the extent that you provide. The data
processing serves the purpose of establishing contact. By submitting
your message, you consent to the processing of the transmitted data.
Processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with
your consent. You can revoke your consent at any time by notifying us
without affecting the lawfulness of the processing carried out based on
your consent until you revoke it. We only use your email address to
process your request. Your data will then be deleted unless you have
consented to further processing and use.
Use of the email address for sending newsletters.
We use your email address, regardless of the contract, only for our own
advertising purposes for sending the newsletter, provided you have
expressly agreed to this. Processing takes place on the basis of Art. 6
Para. 1 lit. a GDPR with your consent. You can revoke your consent at
any time without affecting the lawfulness of the processing carried out
based on your consent until you revoke it. You can unsubscribe from the
newsletter at any time using the corresponding link in the newsletter
or by notifying us. Your email address will then be removed from the
mailing list. Your data will be passed on to a service provider for
email marketing as part of order processing. It will not be passed on to
other third parties. Your data will be transmitted to a third country
for which an adequacy decision by the European Commission is available.
Shipping service provider merchandise management
Forwarding
of the email address to the shipping company for information about the
shipping status.
We will pass on your email address to the shipping
company as part of the contract, provided you have expressly agreed to
this during the ordering process. The purpose of the transfer is to
inform you of the shipping status by email. Processing takes place on
the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can
revoke your consent at any time by notifying us or the transport company
without affecting the legality of the processing carried out based on
your consent up to the point of revocation.
Use of an external ERP system
We
use an ERP system for order processing in the context of order
implementation. For this purpose, your personal data collected as part
of the order will be conveyed to Billbee GmbH, Paulinenstrasse 54, 32756
Detmold.
Payment service provider credit report
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Using PayPal Express
On our website we use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service.
To integrate this payment service, it is necessary for PayPal to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies can also be used for this. The cookies enable your browser to be recognized. This data processing, in particular the setting of cookies, takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent until you revoke it.
With the selection and use of PayPal Express, the data required for payment processing will be transmitted to PayPal in order to be able to fulfill the contract with you with the chosen payment method. This processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR. You can find more information on data processing when using the PayPal Express payment service in the associated data protection declaration here.
Use of personal data when Klarna is selected as the payment method.
If you have opted for Klarna's payment services Klarna Invoice and / or
Klarna Installment Purchase as a payment option, you have consented to
us providing the following personal data, such as first and last name,
address, date of birth, necessary for processing the invoice purchase
and an identity and credit check , gender, email address, IP address,
telephone number and the data necessary to process the purchase on
account, which are related to the order, such as the number of items,
item number, invoice amount and taxes in percent, to be collected and
transmitted to Klarna. The data processing serves the purpose of
offering the payment methods invoice purchase and hire purchase as well
as the necessary credit check. Processing takes place on the basis of
Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your
consent at any time by notifying us without affecting the lawfulness of
the processing carried out based on your consent until you revoke it.
This
data is transmitted so that Klarna can create an invoice for the
processing of your purchase with the invoice processing you require and
carry out an identity and credit check. Klarna needs the buyer's
personal data in order to obtain information from credit agencies for
the purpose of identity and credit check. In Germany, these can be the
following credit bureaus:
- Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden
- Bürgel Wirtschaftsinformationen GmbH & Co. KG, Postfach 5001 66, 22701 Hamburg
- Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen
- infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden.
In
the context of the decision on the justification, implementation or
termination of the contractual relationship, Klarna collects and uses,
apart from an address check, information about previous payment behavior
of the buyer as well as probability values for this behavior in the
future.
Klarna calculates these score values on the basis of a scientifically
recognized mathematical-statistical method. Klarna will also use your
address data. If this calculation shows that your creditworthiness is
not given, Klarna will inform you immediately.
Revocation of the use of personal data by Klarna
1. You can revoke your consent to the use of personal data by Klarna
at any time. However, Klarna may still be entitled to process, use and
transmit the personal data, insofar as this is necessary for the
contractual payment processing by Klarna services, is legally required,
or is required by a court or an authority.
2. Of course you can get information about the personal data saved
by Klarna at any time. This right is guaranteed by the Federal Data
Protection Act. If you as a buyer wish this or if you want to inform
Klarna about changes to the stored data, you can contact
datenschutz@klarna.de.
Cookies
Our website uses cookies. Cookies are small text files that are
stored in the internet browser or by the internet browser on a user's
computer system. If a user accesses a website, a cookie can be stored on
the user's operating system. This cookie contains a characteristic
string that enables the browser to be clearly identified when the
website is called up again.
We use these cookies for the purpose of making our website more
user-friendly, effective and secure. Furthermore, cookies enable our
systems to recognize your browser even after changing pages and to offer
you services. Some functions of our website cannot be offered without
the use of cookies. For this it is necessary that the browser is
recognized even after a page change.
Processing takes place on the
basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate
interest in ensuring the optimal functionality of the website as well as
a user-friendly and effective design of our offer. Cookies are stored
on your computer. Therefore, you have full control over the use of
cookies. By selecting the appropriate technical settings in your
Internet browser, you can be notified before cookies are set and decide
individually whether to accept them, as well as prevent cookies from
being stored and the data they contain from being transmitted. Cookies
that have already been saved can be deleted at any time. However, we
would like to point out that you may then not be able to use all
functions of this website to their full extent. The following the links
explain how you can manage (and also deactivate) cookies in the most
important browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, more effective and more secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
Processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right to object to processing based on the GDPR relating to your personal data, for reasons that arise from your particular situation, at any time in accordance to Art. 6 Para. 1 lit.
Analysis
The data processing described below in this section, in
particular the setting of cookies, is based on Art. 6 Para. 1 lit. f
GDPR based on our overriding legitimate interest:
- on the needs-based and targeted design of the website, e.g. with analysis and statistics tools.
You
have the right for reasons that arise from your particular situation,
at any time according to Art. 6 Para. 1 lit. to object to processing
based on the GDPR relating to your personal data.
Use of Google Analytics
We use the web analysis service Google
Analytics from Google LLC on our website. (1600 Amphitheater Parkway,
Mountain View, CA 94043, USA; "Google"). If your habitual residence is
based in the European Economic Area or Switzerland, Google Ireland
Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible
for your data. Google Ireland Limited is therefore the company
affiliated with Google, which is responsible for the processing of your
data and complying to the applicable data protection laws.
Data processing serves the purpose of analyzing this website and
its visitors. For this purpose, Google will use the information obtained
on behalf of the operator of this website to monitor your use of the
website, to evaluate your use of the website, to compile reports on
website activities and to provide other services related to website and
internet use to the website operator. The IP address transmitted by your
browser as part of Google Analytics will not be merged with other
Google data.
Google Analytics uses cookies that enable an analysis of your use
of the website. The information generated by the cookies about your use
of this website is usually transferred to a Google server in the USA and
stored there. IP anonymization is activated on this website. This means
that your IP address will be used by Google with member states of the
European Union or in
other previously made contracting states to the Agreement on the
European Economic Area.
The full IP address is only transferred to a
Google server in the USA and abbreviated there in exceptional cases.
Google has certified itself according to the US-EU data protection
agreement “Privacy Shield” and thus committed to comply with the
European data protection guidelines.
Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR from the legitimate interest in the needs-based and targeted design of our website. You have the right to object to processing based on the GDPR relating to your personal data, for reasons that arise from your particular situation, at any time in accordance to Art. 6 Para. 1 lit.
You
can prevent Google from collecting the data generated by cookies and
relating to your use of the website (including your IP address) and from
processing this data by Google by downloading and installing the
browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de].
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics. You can find more information on terms of use and data protection at https://marketingplatform.google.com/about/analytics/terms/us/ and under https://www.google.de/intl/de/policies/.
Plug-ins
Use of Facebook-Plug-ins
This website uses the plugins of the social
network facebook.com, which is operated by Facebook Inc., 1601 S.
California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you access
pages of our website with such a plug-in, a connection will be
established to the Facebook servers and the plug-in will be displayed on
the page by notifying your browser. This informs the Facebook server
which of our pages you have visited. If you are logged in as a member of
Facebook, Facebook assigns this information to your personal Facebook
user account. When using the plug-in functions (e.g. clicking the "Like"
button, submitting a comment), this information is also assigned to
your Facebook account, which you can only prevent by logging out before
using the plug-in.
If you do not want Facebook to assign the information collected
directly to your Facebook profile, you must either log out of Facebook
before visiting our website or block the loading of the Facebook
plug-ins on our pages by using a "Facebook blocker" . You can find more
information on Facebook's collection and use of data, your rights in
this regard and options for protecting your privacy in Facebook's data
protection information: https://www.facebook.com/policy.php
Use of Pinterest-Plug-ins
This
website uses plug-ins from the social network Pinterest, which is
operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA
("Pinterest"). You can find the different logos that contain the plug-in
(e.g. "Pin-it button" or the "P" button) under the following link: https://business.pinterest.com/pin-it-button/
If you access a corresponding page on our website that contains such a
plug-in, a link is established between your computer and the servers of
Pinterest and the plug-in is displayed on the page by notifying your
browser. Both your IP address and the information about which of our
pages you have visited are transmitted to the Pinterest server in the
USA. This applies regardless of whether you are registered or logged in
to Pinterest. A transmission also takes place for users who are not
registered or not logged in. If you are also a member of Pinterest and
logged on to Pinterest during the time you use the plug-in, the
information collected about your visit to the site will be linked to
your Pinterest account and made known to other users. In the case of
interactions that are possible with the various Pinterest plug-ins, the
corresponding information about you is collected and transmitted to
Pinterest and stored. If you do not want Pinterest to link and merge the
information with the data of your Pinterest account, you must log out
of Pinterest before visiting our website. Get more information about
Pinterest's collection and use of data can be found here: https://about.pinterest.com/de/privacy-policy
Use of Instagram-Plug-ins
This website uses plug-ins from the online service Instagram, which
is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025,
USA ("Instagram").
If you access pages of our website with such a
plug-in, a connection is established to the Instagram servers and the
plug-in is displayed on the page by notifying your browser. This means
that both your IP address and the information about which of our pages
you have visited are transmitted to the Instagram servers. If you are
logged in to Instagram, Instagram assigns this information to your
personal user account. When using the plug-in functions (e.g. clicking
the "Instagram" button), this information is also assigned to your
Instagram account, which you can only prevent by logging out before
using the plug-in.
If you do not want Instagram to assign the information collected
directly to your Instagram account, you must either log out of Instagram
before visiting our website or through the use of an add-on, for
example the script blocker "NoScript" (noscript.net), block the loading
of the Instagram plug-in on our website for your browser.
You can find more information on Instagram's collection and use of
data, your rights in this regard and options for protecting your privacy
in Instagram's data protection information:
https://help.instagram.com/155833707900388
Use of GoogleMaps
We use the function for embedding Google Maps from Google LLC on our
website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA;
"Google").
If your habitual residence is in the European Economic
Area or Switzerland, Google Ireland Limited (Gordon House, Barrow
Street, Dublin 4, Ireland) is responsible for your data.
Google Ireland Limited is therefore the company affiliated with Google,
which is responsible for the processing of your data and complying with
the applicable data protection laws. The function enables the visual
display of geographic information and interactive maps. Google also
collects, processes and uses data from visitors to the website when
accessing the pages in which GoogleMaps maps are integrated. Your data
may also be transferred to the United States. Google has been certified
under the US-EU data protection agreement “Privacy Shield” and thus is
obliged to comply with the European data protection guidelines.
Processing
takes place on the basis of Art. 6 Para. 1 lit. f GDPR from the
legitimate interest in the needs-based and targeted design of our
website. You can find more information on the collection and use of data
by Google in Google's data protection information at
https://www.google.com/privacypolicy.html. In the Data protection center
you also have the possibility to change your settings so that you can
manage and protect your data processed by Google.
Data processing, in particular the setting of cookies, takes place on the basis of Art. 6 Para. 1 lit. f GDPR from the legitimate interest in the needs-based and targeted design of our website. You have the right to object to processing based on the GDPR relating to your personal data, for reasons that arise from your particular situation, at any time in accordance to Art. 6 Para. 1 lit.
You can find more information on the collection and use of data by Google in Google's data protection information at https://www.google.com/privacypolicy.html. There you can also change your settings in the data protection center in order for you to be able to manage and protect your data that is processed by Google.
Data subject rights and storage period
Duration of data retention
After completion of the contract, the data will be stored for the
duration of the warranty period, then deleted after the deadline taking
legal, in particular tax and commercial, retention periods into account
unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR to:
Right to information, correction, deletion, restriction of processing, data portability.
In
addition, according to Art. 21 Para. 1 GDPR you have a right to object
to processing based on Art. 6 Para. 1 f GDPR and processing for the
purpose of direct advertising. Contact us on request. The contact
details can be found in our imprint.
Right to appeal with the supervisory authority
According to Art. 77 GDPR, you have the right to make an appeal with
the supervisory authority if you believe that the processing of your
personal data is not lawful.
Right of appeal
The personal data processing listed here is based on our legitimate
interest in accordance with Art. 6 Para. 1 lit. f GDPR, you have the
right to object to this processing at any time with future effect for
reasons that arise from your particular situation. After the objection
has been made, the processing of the data concerned will be terminated,
unless we can demonstrate compelling legitimate reasons
for the processing that outweigh your interests, rights and freedoms, or
if the processing serves to assert, exercise or defend legal claims. If
personal data processing takes place for the purposes of direct
advertising, you can object to this processing at any time by notifying
us. After the objection has been made, we will stop processing the data
concerned for the purpose of direct advertising.